Shipping policy

This Shipping Policy is designed for Sarkar International to be competitive with top Indian abaya brands like Mushkiya and Modest Forever while protecting your margins.

Shipping Policy — Sarkar International

At Sarkar International, we understand that once you order your favorite abaya or modest wear, you want it fast. We ship directly from our Kolkata warehouses (Park Circus & Khidirpur) to ensure quick dispatch across India.

1. Shipping Costs

We encourage prepaid orders to help us keep prices low and delivery fast.

Order Type Shipping Cost
Prepaid Orders FREE (All across India)
Cash on Delivery (COD) Flat fee of ₹99
International Orders Calculated at checkout based on weight (DHL/Aramex)

> Why the COD fee? Courier companies charge us extra to collect cash. This small fee helps cover that cost.

2. Dispatch & Delivery Timelines

Since we hold our own stock in Kolkata, we process orders faster than many competitors who rely on dropshipping.

  • Dispatch Time: Orders are packed and handed to the courier within 24–48 hours (excluding Sundays and Public Holidays).

  • Estimated Delivery Time:

    • Kolkata & West Bengal: 2–3 business days.

    • Metro Cities (Delhi, Mumbai, Bangalore, Hyderabad, Chennai): 3–5 business days.

    • Rest of India: 5–8 business days.

    • International (Dubai, Muscat, etc.): 7–12 business days.

3. Order Tracking

Once your order is shipped, you will receive a Tracking ID via Email and SMS/WhatsApp. You can track your package on our website or the courier partner’s site (Delhivery, Xpressbees, or DTDC).

4. International Shipping

Yes, we ship globally! If you are ordering from outside India (e.g., UAE, Maldives, UK, USA):

  • Shipping charges are calculated at checkout.

  • Customs Duties: Any import duties or taxes levied by the destination country are the responsibility of the customer.

5. Incomplete Addresses & Non-Delivery

Please ensure your address includes a correct Pincode and Mobile Number.

  • If our courier partner cannot deliver after 3 attempts, the package will be returned to us.

  • RTO (Return to Origin): If a COD order is rejected at the doorstep, we reserve the right to restrict future COD service for that customer account.

6. Delays

While we strive for speed, delays due to weather, festivals (Eid/Diwali), or courier strikes are beyond our control. If your parcel is delayed by more than 10 days, please contact us at [sarkarinternational707@gmail.com] or WhatsApp [9898328361] so we can escalate it.